:root{--ink:#18312e;--muted:#81908b;--green:#187860;--green-dark:#115443;--green-light:#e9f4ee;--border:#e6ebe7;--bg:#f6f8f5;--white:#fff;--danger:#b94441;--font:ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei","PingFang SC",sans-serif}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:13px/1.6 var(--font)}button,input,textarea,select{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}button,input,select,textarea{outline:none}input:focus,select:focus,textarea:focus{border-color:#36967d!important;box-shadow:0 0 0 3px #18786012}button:focus-visible,a:focus-visible{outline:3px solid #57b89d;outline-offset:3px}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}button{color:inherit}h1,h2,h3,h4,p{margin:0}svg{display:block;width:100%;height:100%;fill:none;stroke:currentColor;stroke-width:1.65;stroke-linecap:round;stroke-linejoin:round}.icon{width:20px;height:20px;flex-shrink:0}.icon-library{position:absolute;width:0;height:0;overflow:hidden}.muted{color:var(--muted)}.eyebrow{font-size:9px;font-weight:700;letter-spacing:1.8px;color:#83918a}.sr-only{position:absolute;width:1px;height:1px;margin:-1px;clip:rect(0,0,0,0);overflow:hidden}[hidden]{display:none!important}.btn{border:1px solid transparent;border-radius:7px;font-weight:600;font-size:12px;padding:10px 15px;display:inline-flex;gap:8px;align-items:center;justify-content:center;line-height:1.5;white-space:nowrap;transition:background .15s,box-shadow .15s}.btn .icon{width:16px;height:16px}.btn-primary{color:white;background:var(--green);box-shadow:0 2px 3px #164c3710}.btn-primary:hover{background:var(--green-dark)}.btn-secondary{border-color:var(--border);background:white}.btn-secondary:hover{background:var(--bg)}.btn-small{padding:7px 11px}.btn-danger{background:#fff1f0;color:var(--danger);border-color:#f4d6d3}.icon-button{width:32px;height:32px;border:0;border-radius:6px;background:transparent;display:flex;align-items:center;justify-content:center;color:#6f8278;flex-shrink:0}.icon-button:hover{background:var(--green-light);color:var(--green)}input,select,textarea{width:100%;border:1px solid #dfe7e1;border-radius:7px;padding:10px 11px;background:#fff;color:var(--ink);transition:border-color .15s}textarea{resize:vertical}input::placeholder,textarea::placeholder{color:#a0aba5}label{display:block;font-size:12px;color:#52675b;font-weight:600}form>label:not(:first-child){margin-top:17px}form>input,form>select,form>textarea{margin-top:6px}form>.btn{margin-top:22px}.field-help{font-size:11px;color:#8b9690;margin-top:9px;line-height:1.8}.form-error{color:var(--danger);font-size:12px;margin-top:12px;min-height:18px}.check-label{display:flex;align-items:center;gap:9px}.check-label input{width:16px;height:16px;margin:0;accent-color:var(--green)}.boot-state{height:100dvh;display:flex;align-items:center;justify-content:center;gap:14px;color:#6c7c71}.boot-mark{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:var(--green);color:white}.boot-mark .icon{width:22px;height:22px}
/* Sign in */
.login-shell{min-height:100dvh;display:grid;grid-template-columns:47% 53%}.login-story{padding:42px 52px 26px;background:#133c32;color:#fff;position:relative;overflow:hidden;display:flex;flex-direction:column}.login-story:after{content:"";width:650px;height:650px;border:1px solid #ffffff0c;border-radius:50%;position:absolute;bottom:-420px;left:-80px;box-shadow:0 0 0 95px #ffffff02,0 0 0 96px #ffffff06,0 0 0 190px #ffffff02,0 0 0 191px #ffffff04;pointer-events:none}.brand{display:flex;align-items:center;gap:10px;letter-spacing:-1px;font-size:25px;font-weight:750}.brand:hover{text-decoration:none}.brand-light{color:white}.brand-symbol{width:36px;height:36px;display:block}.brand-lightword{font-weight:350;color:#c2d8ce}.story-content{margin:auto 0;padding:70px 0 110px;position:relative;z-index:1}.story-content .eyebrow{color:#93b5a5;font-size:9px;letter-spacing:2px}.story-content h1{font-size:clamp(26px,3.3vw,46px);font-weight:600;line-height:1.7;letter-spacing:1px;margin:23px 0}.story-content p{color:#a8c1b7;font-size:14px;line-height:2.1}.story-line{margin-top:44px;display:flex;align-items:center;gap:12px;font-size:11px;color:#a3bfb1}.story-line span{width:26px;height:1px;background:#709b87}.story-footer{position:relative;z-index:1;display:flex;justify-content:space-between;font-size:10px;color:#8eaa9c;letter-spacing:.5px}.login-main{background:#fbfcfa;display:flex;align-items:center;justify-content:center;position:relative;padding:70px 32px}.login-form-wrap{width:350px;max-width:100%;padding-bottom:25px}.login-kicker{color:#71917f;font-size:12px;letter-spacing:2px;font-weight:600}.login-form-wrap h2{font-size:27px;letter-spacing:-.6px;margin:12px 0 9px}.login-form-wrap>.muted{margin-bottom:38px;font-size:12px}.login-form-wrap label{font-size:12px;margin-top:20px}.login-form-wrap input{padding:13px 12px;background:#fff}.login-submit{width:100%;padding:13px 16px;justify-content:space-between;margin-top:12px!important}.login-security{display:flex;align-items:center;justify-content:center;gap:7px;font-size:10px;color:#94a096;margin-top:24px}.login-security .icon{width:13px;height:13px}.subtle-link{font-size:11px;display:block;text-align:center;margin-top:34px;color:#6a8777}.login-bottom{position:absolute;bottom:25px;left:32px;right:32px;display:flex;justify-content:space-between;font-size:9px;letter-spacing:1.2px;color:#9ca79f}.login-bottom span{letter-spacing:0}
/* Workspace shell */
.app-shell{display:flex;height:100dvh;min-height:480px;overflow:hidden}.rail{width:78px;flex-shrink:0;background:#163c32;color:#b4c8bb;display:flex;flex-direction:column;align-items:center;z-index:30}.rail-brand{width:40px;height:40px;display:grid;place-items:center;border-radius:12px;background:#2e5b4a;color:#e0f0e8;margin:22px 0 31px}.rail-brand .icon{width:24px;height:24px}.rail-nav{width:100%;padding:0 9px;display:flex;flex-direction:column;gap:7px}.nav-item{width:100%;padding:12px 2px 10px;display:flex;flex-direction:column;align-items:center;gap:6px;border:0;background:none;color:#a2bdae;border-radius:8px;font-size:9px;line-height:1.3;letter-spacing:.5px}.nav-item .icon{width:21px;height:21px}.nav-item:hover{background:#ffffff08;color:white}.nav-item.active{background:#355f4d;color:#fff;box-shadow:inset 0 0 0 1px #ffffff08}.rail-bottom{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:22px;padding:22px 0}.rail-notify{background:transparent;border:0;color:#a3bcad;position:relative;padding:4px}.rail-notify.enabled:after{content:"";width:5px;height:5px;background:#c3e79b;position:absolute;top:1px;right:3px;border-radius:50%}.account-avatar{width:34px;height:34px;background:#d8e7c5;border:3px solid #456a51;border-radius:50%;color:#2d4b35;font-size:12px;font-weight:750}.workspace{min-width:0;flex:1;display:flex;flex-direction:column}.topbar{height:65px;flex-shrink:0;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 26px}.workspace-brand{display:flex;gap:5px;align-items:center;font-size:17px;font-weight:700;letter-spacing:-.4px}.workspace-brand>span:first-child{font-weight:350;color:#749079}.topbar-separator{height:18px;width:1px;background:var(--border);margin:0 13px}.workspace-brand #view-title{font-size:12px;font-weight:500;letter-spacing:0;color:#819084}.topbar-actions{display:flex;align-items:center;gap:21px}.sync-state{font-size:10px;color:#92a097;display:flex;align-items:center;gap:6px}.sync-state i{width:5px;height:5px;background:#72a58c;border-radius:50%}.sync-state.error{color:#b66f47}.sync-state.error i{background:#c68c4c}.presence-button{display:flex;align-items:center;gap:7px;border:1px solid #e2ece4;background:#f5faf5;border-radius:6px;font-size:11px;padding:6px 9px;color:#4d7058}.presence-dot,.live-dot{display:inline-block;width:6px;height:6px;flex-shrink:0;border-radius:50%;background:#66a57b;box-shadow:0 0 0 3px #66a57b10}.presence-button.offline{background:#f6f7f5;color:#8a928c;border-color:#eaede9}.presence-button.offline .presence-dot{background:#a3ada4}.chevron{color:#a0b29f;margin-left:7px}.demo-link{font-size:10px;color:#7f9084}.inbox-layout{display:flex;flex:1;min-height:0}.conversation-list{width:298px;flex-shrink:0;background:#fff;border-right:1px solid var(--border);display:flex;flex-direction:column;min-height:0}.list-heading{padding:26px 23px 20px}.list-heading .eyebrow{font-size:8px;letter-spacing:1.4px;color:#95a093}.list-heading h1{font-size:20px;font-weight:650;letter-spacing:-.6px;margin-top:4px;display:flex;gap:9px;align-items:center}.heading-count{font-size:10px;letter-spacing:0;background:#edf2ea;color:#75866c;padding:0 6px;line-height:19px;border-radius:5px;min-width:19px;text-align:center}.list-controls{padding:0 16px}.search-field{position:relative;display:flex;align-items:center}.search-field .icon{width:15px;height:15px;position:absolute;left:11px;color:#9ca69b}.search-field input{font-size:11px;padding:10px 28px 10px 33px;background:#f7f9f5;border:1px solid #edf0e9;border-radius:6px}.search-field kbd{position:absolute;right:10px;font-size:11px;color:#aab2a6;font-family:inherit}.scope-tabs{display:flex;margin-top:19px;gap:16px;border-bottom:1px solid var(--border)}.scope-tabs button{background:none;border:0;border-bottom:2px solid transparent;padding:0 0 10px;color:#94a093;font-size:10px;white-space:nowrap}.scope-tabs button.selected{border-color:var(--green);color:var(--green);font-weight:650}.scope-tabs b{font-size:9px;font-weight:500;margin-left:2px;background:#f0f2ed;padding:0 4px;border-radius:3px}.list-filter{display:flex;align-items:center;justify-content:space-between;padding:14px 1px 12px;gap:7px}.list-filter select{border:0;padding:0;background:transparent;font-size:10px;font-weight:600;width:130px;box-shadow:none}.list-filter>span{font-size:9px;white-space:nowrap;color:#9aa597}.conversation-items{overflow-y:auto;overscroll-behavior:contain;flex:1;padding:0 7px 10px;scrollbar-width:thin}.conversation-item{width:100%;border:0;background:transparent;text-align:left;padding:16px 13px;border-radius:7px;display:flex;gap:10px;position:relative;color:var(--ink);border-bottom:1px solid #f0f3ed}.conversation-item:hover{background:#f7f9f4}.conversation-item.active{background:#edf5ed;border-color:transparent}.conversation-item.active:before{content:"";position:absolute;width:3px;background:#308362;left:0;top:16px;bottom:16px;border-radius:0 2px 2px 0}.visitor-avatar{background:#eaf0df;color:#78905a;border-radius:11px;width:35px;height:35px;flex-shrink:0;display:flex;justify-content:center;align-items:center;font-size:12px;font-weight:650;position:relative}.avatar-color-1{background:#e6edf4;color:#6d869f}.avatar-color-2{background:#f5eae0;color:#b48e64}.avatar-color-3{background:#eee8f0;color:#9d82a0}.avatar-color-4{background:#e6efe9;color:#6f9680}.conversation-item.unread .visitor-avatar:after{content:"";width:6px;height:6px;border:2px solid white;background:#4e9e6f;border-radius:50%;position:absolute;right:-2px;bottom:-1px}.conversation-item-main{min-width:0;flex:1}.conversation-item-top{display:flex;gap:4px;align-items:center;justify-content:space-between;margin-top:-1px}.conversation-item-name{font-size:12px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:150px}.conversation-time{font-size:8px;color:#9aa594;white-space:nowrap}.conversation-preview{font-size:10px;color:#8c9c8a;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;margin:5px 0 8px}.conversation-item.unread .conversation-preview{color:#526c54}.conversation-item-bottom{display:flex;justify-content:space-between;align-items:center;gap:6px}.conversation-assignee{font-size:8px;letter-spacing:.1px;color:#a0ab98;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.small-badge{font-size:9px;background:#f2f5ee;color:#879979;padding:2px 6px;border-radius:4px}.unread-count{min-width:16px;height:16px;display:grid;place-items:center;color:white;background:#388461;font-size:9px;border-radius:5px;padding:0 4px}.list-footer{padding:12px 17px;border-top:1px solid var(--border);display:flex;align-items:center;gap:7px;font-size:8px;color:#a0ab98;white-space:nowrap}.list-footer .live-dot{width:4px;height:4px}.list-footer #refresh-time{margin-left:auto;font-size:8px}.list-empty{text-align:center;padding:65px 20px;color:#96a18d;font-size:11px}.list-empty strong{display:block;font-weight:500;color:#718366;font-size:13px;margin-bottom:6px}.thread-panel{flex:1;min-width:0;background:#fbfcf9;display:flex;flex-direction:column;position:relative}.thread-empty{margin:auto;text-align:center;padding:35px 24px 70px;max-width:520px}.empty-illustration{width:100px;height:100px;background:#f0f4e8;margin:0 auto 30px;display:grid;place-items:center;border-radius:31px;transform:rotate(-6deg);position:relative}.empty-illustration .icon{width:40px;height:40px;color:#8aa174;transform:rotate(6deg)}.empty-spark{position:absolute;top:-12px;right:-15px;font-size:30px;color:#becda5;transform:rotate(6deg)}.thread-empty .eyebrow{font-size:7px;letter-spacing:1.8px;color:#a3ae96}.thread-empty h2{font-size:21px;font-weight:550;letter-spacing:-.6px;margin:14px 0}.thread-empty p{font-size:11px;color:#a0ac96;line-height:2}.thread-empty .btn{margin-top:25px;font-size:10px;padding:9px 13px;background:#fff;border-color:#e8ede0;color:#6e8560}.thread-content{display:flex;flex-direction:column;height:100%;min-height:0}.thread-header{display:flex;gap:10px;align-items:center;min-height:78px;border-bottom:1px solid var(--border);padding:16px 24px;background:#fff}.thread-header .visitor-avatar{width:35px;height:35px;border-radius:11px}.thread-identity{min-width:0}.thread-identity h2{font-size:13px;font-weight:650;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-identity p{font-size:9px;color:#9ca695;margin-top:2px}.thread-header-actions{margin-left:auto;display:flex;gap:8px;align-items:center}.btn-resolve{font-size:10px;padding:7px 10px;border-color:#dfe9d7;color:#6b875a;background:#f8fbf3}.btn-resolve:hover{background:#edf5e4}.btn-resolve.reopen{color:#a78547;border-color:#eddfc1;background:#fffaf0}.thread-messages{flex:1;overflow-y:auto;min-height:0;padding:24px 28px 15px;scrollbar-width:thin;overscroll-behavior:contain}.day-divider{text-align:center;color:#a8b29d;font-size:9px;margin:9px 0 24px;display:flex;gap:15px;align-items:center}.day-divider:before,.day-divider:after{content:"";height:1px;background:#edf0e7;flex:1}.message{display:flex;flex-direction:column;max-width:80%;margin-bottom:20px;align-items:flex-start}.message.agent{margin-left:auto;align-items:flex-end}.message-label{font-size:8px;color:#a4ae9c;margin-bottom:6px;display:flex;gap:7px;align-items:center}.message-bubble{border:1px solid #e8ede2;background:#fff;border-radius:2px 11px 11px;padding:11px 14px;font-size:12px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 1px 1px #19362a02;color:#4b6042}.message.agent .message-bubble{background:#eaf2e3;border-color:#e2ebd8;border-radius:11px 2px 11px 11px;color:#486138}.message.internal .message-bubble{background:#fff5dc;border:1px solid #f0dfb1;color:#8f7138}.message.internal .message-label{color:#b4a070}.message-time{font-size:8px;color:#b0b7a6;margin-top:5px;display:flex;gap:6px;align-items:center}.message-time .icon{width:11px;height:11px;color:#88a67b}.thread-note{text-align:center;font-size:9px;color:#aab39f;margin:10px auto 20px;max-width:340px;line-height:1.9}.typing-indicator{font-size:9px;color:#99a789;padding:3px 27px 0}.typing-dots{font-size:6px;color:#789566;letter-spacing:2px;margin-right:4px}.composer-wrap{padding:13px 23px 9px;background:#fbfcf9;flex-shrink:0}.reply-mode{display:flex;align-items:center;gap:18px;margin:0 3px 10px}.reply-mode button{display:flex;gap:4px;align-items:center;border:0;background:none;font-size:9px;padding:2px 0;color:#9fa892;font-weight:500}.reply-mode button.active{color:#5b8050;font-weight:650}.reply-mode button .icon{width:10px;height:10px}.reply-mode>span{margin-left:auto;font-size:8px;color:#a0ad92;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.composer{border:1px solid #dfe6d6;border-radius:8px;background:#fff;box-shadow:0 2px 4px #183d2903}.composer:focus-within{border-color:#94b07d}.composer textarea{border:0!important;box-shadow:none!important;resize:none;border-radius:8px;margin:0;padding:13px 15px;display:block;background:transparent;min-height:74px;max-height:160px;font-size:12px}.composer.internal{background:#fffaf0;border-color:#eadbb8}.composer-toolbar{display:flex;align-items:center;gap:9px;padding:6px 8px 8px 13px}.canned-control{display:flex;gap:2px;align-items:center;color:#9ba68f}.canned-control>span{font-size:12px;color:#a7a46b}.canned-control select{border:0;font-size:9px;background:transparent;width:91px;box-shadow:none;padding:0 0 0 4px;color:#8a9b7c;font-weight:400}.composer-hint{font-size:8px;color:#b4bca9;margin-left:auto;white-space:nowrap}.composer .btn{margin:0;padding:7px 11px;font-size:10px;border-radius:5px;background:#3d7953}.composer .btn .icon{width:12px;height:12px}.composer-footnote{text-align:center;color:#b7bfad;font-size:8px;margin-top:7px}.visitor-panel{width:257px;flex-shrink:0;background:#fff;border-left:1px solid var(--border);overflow-y:auto;scrollbar-width:thin}.profile-heading{height:55px;padding:19px 21px;font-size:11px;color:#74886a;display:flex;align-items:center;justify-content:space-between}.profile-heading .icon-button{display:none}.visitor-empty{display:flex;flex-direction:column;align-items:center;color:#b1baaa;padding:60px 20px;font-size:10px;text-align:center;gap:15px}.visitor-empty>.icon{width:28px;height:28px;opacity:.5}.profile-overview{text-align:center;padding:15px 18px 25px}.profile-avatar{height:59px;width:59px;border-radius:19px;background:#edf2e6;color:#8aa074;display:grid;place-items:center;font-size:21px;font-weight:500;margin:0 auto 12px}.profile-overview h3{font-size:14px;font-weight:600;margin-bottom:4px;overflow-wrap:anywhere}.profile-overview a{display:block;font-size:10px;color:#94a285;overflow-wrap:anywhere}.profile-overview .small-badge{margin-top:12px;display:inline-block;font-size:8px}.profile-section{border-top:1px solid #eef1e9;padding:20px 21px}.profile-section h4{font-size:10px;letter-spacing:.3px;margin-bottom:16px;font-weight:650;color:#6d8261}.profile-section label{font-size:9px;color:#a1ad95;font-weight:400;margin:11px 0 5px}.profile-section select,.profile-section input,.profile-section textarea{font-size:10px;padding:8px 9px;border-color:#e7ecdf;border-radius:5px;color:#6c805f;background:#fdfefb}.profile-section .btn{font-size:9px;padding:6px 9px;border-color:#e7ecdf;color:#839873;margin-top:9px}.profile-section .field-help{font-size:8px;color:#b3bdab}.metadata{margin:0}.metadata dt{font-size:8px;color:#b3bdab;margin:13px 0 3px}.metadata dd{font-size:9px;color:#899a7d;overflow-wrap:anywhere;margin:0;line-height:1.8}.metadata dd a{color:#7a9668;display:block;word-break:break-all}.thread-back{display:none}#profile-toggle{display:none}
/* Secondary pages */
.secondary-view{flex:1;min-height:0;overflow-y:auto;background:#f8faf6;padding:38px 45px}.page-header{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:28px}.page-header .eyebrow{font-size:8px;color:#92a187}.page-header h1{font-size:25px;font-weight:600;letter-spacing:-.7px;margin:5px 0 7px}.page-header p{font-size:11px;color:#9aaa91}.content-card{border:1px solid #e4eadb;border-radius:10px;background:#fff;overflow:hidden;margin-bottom:22px}.card-heading{padding:21px 25px;border-bottom:1px solid #eef1e8;display:flex;align-items:center;justify-content:space-between;gap:15px}.card-heading h2{font-size:14px;font-weight:600}.card-heading p{font-size:10px;color:#9bac90;margin-top:4px}.card-body{padding:24px 25px}.team-table{width:100%;border-collapse:collapse;font-size:11px;text-align:left}.team-table th{background:#fcfdf9;color:#a3af99;font-weight:500;font-size:9px;padding:11px 22px;border-bottom:1px solid #edf1e4;white-space:nowrap}.team-table td{padding:18px 22px;border-bottom:1px solid #eff2e9;color:#829574}.team-table tr:last-child td{border-bottom:0}.table-user{display:flex;gap:11px;align-items:center;color:#5e7850}.table-user .visitor-avatar{width:32px;height:32px;font-size:11px;border-radius:10px}.table-user strong{font-size:11px;font-weight:600;display:block}.table-user small{color:#a8b49d;font-size:9px}.role-badge{font-size:9px;padding:3px 7px;background:#f0f4e9;color:#839b6a;border-radius:4px;white-space:nowrap}.role-badge.admin{color:#8b9f52;background:#f4f6df}.status-text{font-size:10px;display:flex;align-items:center;gap:6px;white-space:nowrap}.status-text i{width:5px;height:5px;background:#abb59f;border-radius:50%}.status-text.online i{background:#77ab72}.status-text.disabled{color:#bf8d7d}.panel-note{display:flex;align-items:flex-start;gap:10px;font-size:10px;color:#91a27e;padding:18px 21px;background:#f0f5e8;border:1px solid #e3ebd5;border-radius:8px;line-height:1.9}.panel-note .icon{width:15px;height:15px;margin-top:2px}.settings-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:22px;align-items:start}.settings-form label{margin-top:17px;font-size:11px;color:#7e9270}.settings-form label:first-child{margin-top:0}.settings-form input,.settings-form textarea,.settings-form select{font-size:11px}.color-input{display:flex;gap:10px;align-items:center}.color-input input[type=color]{width:45px;padding:3px;height:38px;cursor:pointer}.color-input input[type=text]{flex:1}.settings-form .field-help{font-size:9px}.settings-form .btn{margin-top:20px}.embed-code{width:100%;font:11px/1.8 ui-monospace,SFMono-Regular,Consolas,monospace;padding:17px 20px;background:#f6f9f2;border:1px solid #e6eddd;color:#6b845b;border-radius:7px;overflow-wrap:anywhere;white-space:pre-wrap;resize:none;min-height:135px;display:block}.install-step{display:flex;align-items:flex-start;gap:12px;margin-bottom:24px}.step-number{flex-shrink:0;height:24px;width:24px;display:grid;place-items:center;background:#edf3e5;border-radius:6px;color:#789665;font-size:10px;font-weight:650}.install-step h3{font-size:12px;font-weight:600;margin:1px 0 4px}.install-step p{font-size:10px;color:#9caa90;line-height:1.9}.embed-actions{margin-top:13px;display:flex;gap:10px;align-items:center}.canned-item{border-bottom:1px solid #edf1e5;padding:16px 0;display:flex;justify-content:space-between;gap:15px}.canned-item:first-child{padding-top:0}.canned-item:last-child{border-bottom:0}.canned-item h3{font-size:11px;font-weight:600;color:#7f946e}.canned-item p{font-size:10px;color:#a3b093;margin-top:6px;white-space:pre-wrap;overflow-wrap:anywhere}.canned-item .btn{font-size:9px;padding:4px 7px;align-self:flex-start}.canned-add{border-top:1px solid #e9eee1;padding-top:20px;margin-top:17px}.canned-add h3{font-size:11px;margin-bottom:15px}.canned-add label{font-size:9px;color:#9bac8d}.canned-add input,.canned-add textarea{font-size:10px}.canned-add .btn{font-size:10px;padding:7px 11px}.integration-grid{display:grid;grid-template-columns:1fr 320px;gap:22px}.preview-chat{background:#f1f5e9;padding:30px;border-radius:8px}.preview-chat-head{padding:23px;border-radius:10px 10px 0 0;background:#187860;color:white}.preview-chat-head strong{font-size:16px;display:block}.preview-chat-head span{font-size:10px;color:#c4dece}.preview-chat-body{background:white;border:1px solid #e4ebd9;border-top:0;padding:20px;border-radius:0 0 10px 10px;min-height:180px}.preview-chat-body p{font-size:11px;color:#92a484;line-height:1.9;margin-bottom:25px}.preview-chat-body .btn{font-size:9px;padding:8px 11px}.mobile-table-wrap{overflow-x:auto}.empty-state{font-size:11px;color:#9aaa8d;text-align:center;padding:35px 20px}.page-loading{font-size:12px;color:#8fa47e;padding:60px;text-align:center}
/* Dialogs and feedback */
.modal{border:1px solid #e0e8d8;border-radius:13px;width:440px;max-width:calc(100vw - 30px);padding:28px 30px;color:var(--ink);background:#fff;box-shadow:0 25px 100px #12312224;max-height:90dvh;overflow-y:auto}.modal::backdrop{background:#16392e60;backdrop-filter:blur(3px)}.modal-heading{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:20px}.modal-heading h2{font-size:20px;font-weight:600;margin-top:5px}.modal-heading .eyebrow{font-size:8px}.modal .muted{font-size:11px;margin-bottom:22px}.modal label{font-size:11px}.modal input,.modal select{font-size:12px}.modal .btn{font-size:11px}.modal-divider{border-top:1px solid var(--border);margin:24px 0 18px}.modal #logout-button{margin-top:18px}.toast-region{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);display:flex;flex-direction:column;gap:8px;z-index:9999;pointer-events:none;max-width:calc(100vw - 30px);align-items:center}.toast{background:#234534;color:#edf6e7;border:1px solid #ffffff10;padding:11px 19px;border-radius:8px;box-shadow:0 5px 20px #19372516;font-size:12px;animation:toast-in .2s ease;overflow-wrap:anywhere}.toast.error{background:#974e3a;color:#fff3ec}@keyframes toast-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
@media(min-width:1600px){.conversation-list{width:330px}.visitor-panel{width:290px}.thread-messages{padding:30px 40px}.composer-wrap{padding:17px 35px 11px}.profile-section{padding:23px 25px}.list-heading{padding-top:30px}}@media(max-width:1250px){.visitor-panel{display:none;width:260px}.visitor-panel.revealed{display:block;position:absolute;right:0;top:65px;bottom:0;z-index:20;box-shadow:-15px 0 50px #183d2920}.profile-heading .icon-button{display:flex}#profile-toggle{display:flex}.thread-panel{width:calc(100% - 298px)}.settings-grid{grid-template-columns:1fr}.integration-grid{grid-template-columns:1fr 260px}.composer-hint{font-size:7px}.topbar{padding:0 22px}}@media(max-width:960px){.conversation-list{width:260px}.list-heading{padding-left:19px}.list-controls{padding:0 13px}.scope-tabs{gap:13px}.conversation-item{padding:15px 10px}.conversation-item-name{max-width:120px}.thread-header{padding:15px 17px}.thread-messages{padding:19px}.composer-wrap{padding:12px 15px 8px}.composer-hint{display:none}.composer-toolbar .btn{margin-left:auto}.reply-mode>span{max-width:140px}.secondary-view{padding:28px}.integration-grid{grid-template-columns:1fr}.integration-grid>.preview-chat{display:none}.team-table td,.team-table th{padding:14px}.topbar-actions{gap:13px}.demo-link{display:none}.login-story{padding:32px}.story-content h1{font-size:31px}.story-footer>span:last-child{display:none}}@media(max-width:700px){.app-shell{min-height:400px}.rail{width:61px}.rail-brand{width:33px;height:33px;margin:18px 0 25px;border-radius:10px}.rail-brand .icon{width:21px;height:21px}.rail-nav{padding:0 6px;gap:9px}.nav-item{padding:11px 2px 9px;font-size:8px;gap:5px}.nav-item .icon{width:19px;height:19px}.rail-bottom{gap:19px}.topbar{height:58px;padding:0 15px}.workspace-brand{font-size:15px}.workspace-brand #view-title,.topbar-separator{display:none}.topbar-actions{gap:10px}.sync-state{font-size:8px}.sync-state i{width:4px;height:4px}.presence-button{font-size:9px;padding:5px 7px}.chevron{margin-left:1px}.conversation-list{width:100%;border-right:0}.list-heading{padding:22px 20px 16px}.list-controls{padding:0 17px}.list-heading h1{font-size:23px}.scope-tabs{gap:25px}.scope-tabs button{font-size:11px}.list-filter select{font-size:11px;width:155px}.list-filter>span{font-size:10px}.conversation-items{padding:0 8px 10px}.conversation-item{padding:18px 15px;gap:13px}.conversation-item .visitor-avatar{width:39px;height:39px;font-size:14px}.conversation-item-name{font-size:13px;max-width:200px}.conversation-preview{font-size:11px}.conversation-time{font-size:9px}.conversation-assignee{font-size:9px}.thread-panel{display:none;width:100%}.inbox-layout.thread-selected .conversation-list{display:none}.inbox-layout.thread-selected .thread-panel{display:flex}.thread-back{display:flex;margin-left:-10px;margin-right:-7px}.thread-header{padding:13px 13px 13px 15px;gap:8px;min-height:68px}.thread-identity h2{font-size:12px;max-width:130px}.thread-identity p{font-size:8px;max-width:120px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.thread-header-actions{gap:3px}.thread-header #export-button{display:none}.thread-header .btn-resolve{font-size:9px;padding:6px}.thread-header .btn-resolve .icon{display:none}.thread-header .visitor-avatar{width:29px;height:29px;border-radius:9px;font-size:11px}.thread-messages{padding:16px 14px}.message{max-width:91%}.message-bubble{font-size:12px;padding:10px 12px}.composer-wrap{padding:10px 11px 7px}.reply-mode{gap:13px}.reply-mode>span{font-size:7px;max-width:100px}.reply-mode button{font-size:9px}.composer-toolbar{padding:5px 7px 7px 10px}.composer textarea{padding:10px 12px;min-height:65px}.composer .btn{font-size:10px}.visitor-panel.revealed{top:58px;width:calc(100vw - 61px);max-width:360px}.secondary-view{padding:24px 16px}.page-header{align-items:flex-start;gap:10px;margin-bottom:22px}.page-header h1{font-size:22px}.page-header p{font-size:10px}.page-header .btn{font-size:10px;padding:7px 9px;margin-top:21px}.card-heading,.card-body{padding:19px 17px}.team-table th,.team-table td{padding:13px 12px}.table-user{min-width:130px}.team-table td:last-child{min-width:70px}.team-table{font-size:10px}.card-heading h2{font-size:13px}.settings-grid{gap:0}.login-shell{display:flex;flex-direction:column}.login-story{padding:25px 28px;min-height:220px}.brand{font-size:22px}.brand-symbol{width:29px;height:29px}.story-content{padding:35px 0 8px}.story-content h1{font-size:24px;margin:13px 0;line-height:1.7}.story-content h1 br{display:none}.story-content p,.story-line,.story-footer{display:none}.story-content .eyebrow{font-size:7px;letter-spacing:1.7px}.login-main{padding:40px 30px 90px;flex:1;min-height:550px}.login-form-wrap{padding:0}.login-form-wrap h2{font-size:24px}.login-form-wrap>.muted{margin-bottom:27px}.login-bottom{font-size:8px;bottom:22px}.modal{padding:23px}.toast{font-size:11px}.toast-region{bottom:16px}.thread-empty h2{font-size:18px}.thread-empty .eyebrow{font-size:6px;letter-spacing:1px}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}